Recruiting & Staffing

• Manage full-cycle recruiting for property management and corporate roles: sourcing, screening, and coordinating interviews.
• Run targeted recruiting campaigns and leverage job boards, social media, and community partnerships to build candidate pipelines.
• Oversee the temporary agency program, including agency relationships, rate/contract coordination (as applicable), onboarding/offboarding, assignment tracking, and issue resolution.

Payroll & HRIS (Paylocity)

• Administer bi-weekly payroll, ensuring timekeeping accuracy and compliance.
• Maintain employee records and data integrity in Paylocity; support audits and reporting as needed.
• Identify opportunities to streamline HR workflows through technology while ensuring appropriate human review.

Benefits Administration

• Administer company-wide benefits programs and serve as the primary point of contact for employee questions.
• Lead annual open enrollment, employee communications, and benefit system setup and troubleshooting.
• Coordinate COBRA administration with third-party partners; support ACA tracking and reporting.
• Reconcile benefit deductions and maintain accurate benefits records in the HRIS.

Employee Relations & Performance Support

• Provide responsive HR guidance to employees and leaders; escalate complex/sensitive matters as appropriate.
• Support performance management processes including goal setting, feedback cycles, performance reviews, and development plans.
• Assist with employee relations investigations and documentation; recommend practical, policy-aligned resolutions.
• Conduct exit interviews and analyze trends to inform retention strategies.

Training, Mentorship & HMS Partnership

• Coordinate and support HMS-specific programs, such as the Mentor program, and communications in partnership with operational leaders and the Portfolio Manager – Talent Manager.
• Support training and onboarding activities, including compliance-related training requirements.
• Partner with site teams to ensure HR practices translate effectively to on-site operations and resident-facing environments.

Compliance & Safety Support

• Stay current on HR best practices, regulatory changes, and employment law; help maintain compliant HR processes and documentation.
• Draft, update, and communicate HR policies and procedures as needed.
• Partner with the HMS Safety Team on safety program administration, including supporting safety onboarding training and maintaining OSHA 300 logs and related documentation as required.