As part of the US HR team, this role will be responsible for high volume recruitment for call center and other professionals in our travel and concierge business. Additionally, and with equal focus, this role will be responsible for the administration of our teammates’ lifecycle in our HRIS/payroll system liaising with our teammates, benefit providers, and payroll team.

Essential Duties and Responsibilities

• Leads recruitment coordination activity for all open positions
• Primary ADP administrator for all teammate lifecycle activities in ADP Workforce Now for US population
• Administer job descriptions and postings; utilize applicable social and professional networks and; implement targeted search/marketing strategies to identify and attract both active and passive candidates
• Coordinate/manage resume flow & responses and applicant experience
• Conduct reference and background checks, performs applicable drug screens as necessary
• Maintain records on recruiting activities
• Primary ADP administrator for managing enrollments, changes and terminations in ADP
• Maintain personnel and HR files and the security thereof as regulated by law
• Conduct exit interviews, collect data and manage ongoing reports
• Schedule & perform new hire orientations
• Perform, manage and audit necessary paperwork, ensuring compliance with state, federal, and company regulations and policies
• Understand, answer and help manage team member questions/concerns with benefits questions related to health, dental, disability, life and AD&D & 401K coverages
• Partner with HR team members to monitor/manage team members on leave of absence
• Help manage annual benefit open enrollment period and assure team members understand benefit packages/changes.
• Support special projects as assigned

Requirements

• Minimum 5 years of hands-on, progressive human resources recruiting, generalist and /or HR administrative experience.
• BA/BS degree required; PHR certification preferred
• Hands on experience with ADP Workforce Now or other HRIS/payroll systems.
• Contact/call center experience preferred
• Highly self-motivated; used to a fast-paced environment
• Customer-service and result oriented
• Excellent administrative and organizational skills with attention to detail
• Excellent communication and collaboration skills
• Proficiency with MS Word, Excel and web based applications